Privacy Policy

Privacy Policy for Hotel Sai Mahal

Effective Date: 01^st Jan 2025

At Hotel Sai Mahal, Shirdi, we value the privacy and security of our guests’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, whether through our website (www.hotelsaimahal.com), during your stay, or through other communication channels.

1. Information We Collect

We may collect the following types of personal information when you book a stay, contact us, or use our services:

• Personal Details: Name, email address, phone number, address, and nationality.
• Booking Information: Dates of stay, room preferences, and special requests.
• Payment Information: Credit/debit card details or other payment methods.
• Travel Details: Identification documents (e.g., Aadhaar, passport) as per local regulations.
• Technical Information: IP address, browser type, and browsing behavior when using our website.

2. How We Use Your Information

The personal information collected is used for:

• Processing bookings and payments.
• Providing personalized services during your stay.
• Sending booking confirmations, invoices, and promotional offers.
• Ensuring compliance with legal and regulatory obligations.
• Improving our services through feedback and analytics.

3. Information Sharing

We do not sell or rent your personal data to third parties. However, your data may be shared with:

• Service Providers: Payment gateways, IT support, and email communication platforms.
• Legal Authorities: To comply with local laws and regulations.
• Marketing Partners: For campaigns, only if explicit consent is provided.

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, or misuse, including:

• SSL encryption for online transactions.
• Restricted access to sensitive information.
• Regular data audits and staff training.

5. Your Privacy Rights

As a guest of Hotel Sai Mahal, you have the following rights:

• Access and Update: Review or update the personal data we have about you.
• Opt-Out: Unsubscribe from promotional emails or newsletters.
• Request Deletion: Request the deletion of your personal data unless required by law.

To exercise these rights, please contact us at mail@hotelsaimahal.com.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website traffic. By using our site, you agree to the use of cookies. You may disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.

8. Changes to This Policy

Hotel Sai Mahal reserves the right to update this Privacy Policy at any time. Changes will be communicated on our website with the updated effective date.

9. Contact Us

For questions or concerns about this Privacy Policy or how we handle your personal information, please contact:
Hotel Sai Mahal, Shirdi
📧 Email: mail@hotelsaimahal.com
📞 Phone: 9922824343
🌐 Website: www.hotelsaimahal.com